Shipping policy

Shipping Policy Overview:

At our company, we prioritise providing an exceptional shopping experience, which includes a timely delivery of your order.

Shipping Duration: Our products undergo meticulous crafting, usually taking 10-15 working days. Subsequently, your order is expected to reach you within an additional 5-10 working days thereafter. Do note that this is an estimate and delivery times may vary.

Order Tracking: Once your order is shipped, you will receive a confirmation email containing a tracking number and link. This enables you to monitor your delivery's status in real-time.

Delays and Refunds: We aim to deliver within the estimated timeframe; however, unforeseen delays may occur. Your patience and understanding are greatly appreciated in such situations. Kindly note that refunds are not issued for delayed deliveries.

Responsibility: Following dispatch to the courier, any losses or damages during transit are the courier's responsibility. Rest assured, we will make every effort to assist in resolving such issues.

Thank you for selecting our services; we are dedicated to supporting you with excellence and consideration.